Customer Service (Mamak Style)
I rarely encounter good customer service in this good ol' country of ours, so it was a pleasant surprise to encounter good service at, of all places, the humble mamak stall.
Recently, I decided to try out the mamak stall I pass by every day on my way to work. Its one of those open air ones situated beside a car park.
After going there once, I was pleasantly surprised that the mamak guy memorised my order! On my second visit he repeated what I ordered the last time (coffee, 2 half boiled eggs, nasi lemak) and asked me whether I wanted the same. I think this guy must have hundreds of customers every day, so it was a great feeling to tell him to get me "the usual" on my second visit :)
In case you want to know, the mamak stall is located behind the Menara Getah Asli at Jalan Ampang.
3 comments:
oh, THAT one. the one with the cashier with the monumentally "don't mess with me" look on her face.
No Simon, not that one. The one you're referring to is the BIG one opposite AmBank.
i say man. you must bring me there one of these day...
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