Saturday, September 02, 2006

For Want of A Good Plumber

In the first few years that I moved into my current home, everything was pretty much in good order and I took no notice of the countless cards and leaflets advertising renovation and plumbing services that fill my post box almost every day.

But one fine day the house water tank had a problem and I was finally forced to look for a plumber. Out came the handphone and I started sms'ing friends for recommendations. Surprisingly no one seems to know anyone who they could recommend.

After much nagging from the wife I finally decided to bite the bullet and called a number on one of the cards.

What happened next left a bitter taste in my mouth. The guy who came quoted some outrageous figure to fix the problem (I figured the price should probably be half of that at most), and when I declined his offer he blasely told me that there is a minimum RM50 call out charge. At that point I was ready to let go with a string of expletives, but in the end I bit my lip and paid what he asked for.

It took the guy all of 15 minutes to climb up to the roof and replace the spoilt stopper (that was all that needed fixing, the stopper). I know I'm paying for his skills but still, it really felt like a rip-off to me.

If anyone knows a good reliable plumber in the Klang vallet who won't charge an arm and a leg, I want to know his number!


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