It all started when my phone line went down due to lightning, and TM took ages to fix it. Strangely enough, my Streamyx was still running.
So, when TM announced that Unifi is now available in Puchong, I bit the bullet and rushed to the nearest TM shop to apply for it.
The turnaround was very fast - they called back within 3 days to make an appointment, and the installation was done within one week of application.
But be warned - the installation is quite lengthy, so be prepared to apply for leave. Four guys came to my house at 9.30 am and got to work. First, they pulled a fibre optic cable from the telephone pole to the back of my house.
Next, they installed the fibre termination box. Due to the delicate nature of fibre optic cables, up to this point the installation had taken 3 hours.
After that, they drilled a hole in the wall and pulled through the cable into my study room. They then set up the Broadband Termination Unit, the Wireless Router and the IPTV Set Top Box. Since this is during a promotion period, the BTU, Wireless Router, DECT Phone and IPTV Box are all FOC. A good deal!
And I have HSBB! So, now I have - a 5 Mbps line, a new phone line (I get a new number), and extra channels to watch on TV. They also have Video on Demand, although the selection is limited at the moment. For now, you get 100 points per month free to spend on VOD - a movie is 10 points for 24 hours.
How fast is the line? I got the entire season of Glee in 4.5 hours :)